These compressed files contain detailed system logs, hardware health status, and configuration data used by support engineers to diagnose issues. To create a readable report from this data, follow the steps below: 🛠️ How to Extract and Create the Report
Security Management System (SMS) * Log in to the SMS from a client. * Select Devices > All Devices. * Right-click on the desired " TrendMicro
: Access the iDRAC web interface using the server's management IP. Navigate : Go to Maintenance > SupportAssist . Collect : Click Start a Collection . RTS0784.rar
: Right-click the specific device under All Devices .
If you can tell me the (e.g., Dell, Anritsu, Trend Micro) or the operating system it was pulled from, I can give you more specific instructions on interpreting the log results. * Right-click on the desired " TrendMicro :
: Select Export TSR... and save the file to your local directory.
: Use a utility like WinRAR or 7-Zip to decompress the file. : Right-click the specific device under All Devices
: Check boxes for System Information, Storage Logs, and Debug Logs.