: The patch addresses intermittent timeout issues when Glassix pushes data to external CRM systems.
: Unzip Glassix_Patch_0.75.0_to_0.76.0.zip into your temporary staging folder. Glassix_Patch_0.75.0_to_0.76.0.zip
: Ensure you have a full backup of your current 0.75.0 environment and database. : The patch addresses intermittent timeout issues when
: Improved response speed for the "Smart Suggest" feature, reducing latency when agents are prompted with AI-generated replies. Glassix_Patch_0.75.0_to_0.76.0.zip
The introduces several stability fixes and quality-of-life updates for the communication and AI-service platform. This update primarily focuses on refining the integration between automated chatbots and human agent handovers. Key Changes in 0.76.0
: Copy the extracted files into your main Glassix directory, overwriting existing files when prompted.
: Restart your Glassix service or IIS pool to apply the changes.