If the file is corrupt or uses an unsupported codec (like HEVC/H.265 on older systems), you should it. This converts the "filling" of the file into something more compatible. Can't import MP4 files. - Adobe Community
: Right-click the file and select Open with > Windows Media Player or Movies & TV . g60329.mp4
: Software often gets "stuck" on old file data. Go to Preferences > Media Cache and delete all files. If the file is corrupt or uses an
: If your default player fails, use VLC Media Player which includes its own codecs to play almost any video format. 2. Fixing Import and Playback Errors - Adobe Community : Right-click the file and
Whether you are trying to play, edit, or share a file like g60329.mp4 , understanding the "wrapper" (container) versus the "filling" (codec) is key. Most modern operating systems can open MP4s natively.