Use standard tools like Windows Explorer (right-click -> Extract All ) or third-party software like WinZip .

The file is a compressed archive commonly associated with the Vonage Video API (formerly Tokbox). It typically contains recorded video or audio streams from a specific session. Archive Contents When you decompress this file, you will generally find:

Large archives or those with many media files may take several minutes to begin downloading; this is often due to the server preparing the package.

Developers use the included JSON file to reconstruct the session layout or timeline for playback in custom applications. Troubleshooting Common Issues

Individual video and audio files for each stream captured during the session.

The .zip container is a standard format used when a session is recorded in "Individual Stream" mode. How to Use the File

Open the extracted media files with a compatible player (like VLC).

A .json file that includes synchronization data, such as start times and durations for the recorded tracks.