During this period, the program was free to join and offered different benefits based on spending tiers:

In 2014, Best Buy's rewards program was in its first full year of being known as , having transitioned from the "Reward Zone" brand in late 2013 . The program primarily functioned through reward certificates —often referred to by customers as "coupons"—which were earned by accumulating points on purchases. How Rewards Certificates (Coupons) Worked in 2014

: Reward certificates typically expired within 180 days of being issued if not used.

: Coupons could not be sold, assigned, or transferred to others.

: Periodically, members were emailed certificates with "mystery" values ranging from $5 to $500, which had to be scanned in-store to reveal their worth.

Beyond standard reward certificates, Best Buy frequently issued high-value promotional "mystery rewards" or seasonal offers:

: These certificates acted as a discount on the purchase of qualifying items in-store or at BestBuy.com . Membership Tiers and Perks

: If a certificate's value exceeded the purchase amount, the remaining value was forfeited; no "change" was given. My Best Buy Memberships™ FAQs