Verizon-activated devices have a 30-day return period for all customers.
Purchases made between Oct 31, 2025, and Dec 31, 2025, generally have extended returns through Jan 15, 2026. best buy mobile return policy
Items must be in "like-new" condition with original packaging and accessories to avoid denial of return. 2. Restocking Fees Verizon-activated devices have a 30-day return period for
You can return in-store or by mail. In-store returns are recommended for faster processing. 5. Pre-Owned & Refurbished Phones 4. Returns & Carrier Contracts
Pre-owned and Geek Squad Certified Refurbished phones fall under the same . If you'd like to know more, I can help you with: How to avoid the restocking fee The process for returning a phone by mail How to check if your item is "Final Sale" What part of the policy Best Buy Return & Exchange Policy
Activatable devices still hold the strict 14-day return window, regardless of holiday purchase dates. 4. Returns & Carrier Contracts