Best Buy Computer Return Policy May 2026

60 days.

You have two primary ways to return a computer purchased from Best Buy: Best Buy Return & Exchange Policy best buy computer return policy

While standard laptops often don't have a restocking fee, specific "activatable" devices (those with cellular capability) or high-end workstations may incur a 15% restocking fee if opened. 60 days

To receive a full refund, the computer must be in "like-new" condition. This includes returning the original box, all power adapters, and any included accessories. This includes returning the original box, all power

Best Buy 's return policy for computers allows for a full refund or exchange within for most customers, provided the item is returned in like-new condition with all original packaging and accessories . While the standard window is short, membership in "My Best Buy" programs can significantly extend this timeframe. Core Return Windows