: Moving away from a binary "build or buy" choice to using APIs and microservices [14, 21].
: Notifying customers specifically when items they've viewed go on sale [12]. 2. Operational AI & Data best buy cio
💡 : Best Buy treats "Tech Complexity" as an opportunity. As home electronics get harder to set up (IoT), the technology team builds the infrastructure that makes Geek Squad the "CIO of the Home" for regular customers [2]. If you'd like to dive deeper into Best Buy's tech strategy: : Moving away from a binary "build or