: The "7 Cs" of communication: Clear, Concise, Concrete, Correct, Coherent, Complete, and Courteous.
: Distinctions between formal and informal communication (the "grapevine") and the Shannon-Weaver Model of communication. bc1.pdf
: Strategies like asking open-ended questions, paraphrasing for accuracy, and separating facts from assumptions. : The "7 Cs" of communication: Clear, Concise,