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You are on a strict budget, are not flying with young children, and have a flexible schedule that can accommodate potential multi-hour delays. Avoid if: You prioritize customer service, require reliable refund policies, or are travelling for a time-sensitive event where a delay could ruin your plans. Has anyone flown with TransNusa before? - Facebook

: This is the airline's weakest point. Many customers report a "nightmare" refund process taking 30–90 working days. There are multiple reports of the airline removing cancelled bookings from accounts without issuing credits, leading to significant financial stress for travelers. a a tempting trannysa a

: No alcohol is served on flights, reflecting the airline's Indonesian domestic roots. Food and beverage options are limited to basic, often sugary or salty snacks. You are on a strict budget, are not