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The feeling that staff are not blamed when an event is reported.

The survey provides a standardized way for hospitals to measure the "culture of safety"—essentially the shared values and behaviors that determine how patient safety is prioritized in daily operations. (149 KB)

Whether leaders promote safety and don't overlook safety problems to "get the job done." The feeling that staff are not blamed when

Using a standardized, validated tool like the SOPS Hospital Survey allows for . By focusing on the "Non-punitive Response to Error" or "Communication Openness" scores, hospital leadership can move away from a "blame culture" and toward a "learning culture," which is proven to reduce medical errors and improve patient outcomes. By focusing on the "Non-punitive Response to Error"

The document (149 KB) outlines 12 specific dimensions (composites) used to gauge safety culture. These include:

For more specific information on how to administer this survey or to access the documents, you can visit the Official AHRQ SOPS Hospital Survey page .

The extent to which mistakes lead to positive changes rather than just being documented. Communication Openness: Whether staff